The interpreting world is evolving rapidly, thanks to innovations in artificial intelligence (AI), machine learning, and remote technologies. But while tools like auto-captioning and translation apps are making waves, they still can’t replace the human connection that professional interpreters provide.
At Spot On Interpreting, we embrace technology that enhances interpreting, without losing the cultural and emotional intelligence that only real people bring to the table.
The Rise of Video Remote Interpreting (VRI)
One of the most impactful tech shifts has been the growth of Video Remote Interpreting (VRI). VRI allows interpreters to connect with clients anywhere—instantly—through secure video platforms. This has been especially useful in cities like New York, San Francisco, Los Angeles, and Las Vegas, where high population density and busy schedules demand flexible solutions.
VRI is ideal for:
- Quick consultations
- Emergencies
- Rural areas or small communities
- Clients who prefer visual, real-time communication
What AI Can Do—And What It Can’t
While speech-to-text software and AI translators are improving, they struggle with nuance. AI often misses the tone, emotion, or cultural context of communication—something a trained interpreter picks up instantly.
For example, ASL is not a direct translation of English. It is a fully developed language with its own structure. No AI can currently replicate the facial expressions, gestures, and subtle cues that ASL demands. In interpreting, empathy and accuracy must go hand-in-hand—and that’s something only human interpreters can offer.
Looking Ahead
We believe that the future of interpreting includes technology-enhanced services, but not technology-replaced services. Tools like AI should assist interpreters—not eliminate them. The human connection will always matter, especially in legal, educational, and social service settings.
📩 Interested in exploring tech-forward interpreting for your business or organization? Contact us today. We proudly serve Washington D.C., Sacramento, San Diego, and more.
